When your potential clients call you about their legal troubles, it means they’re already considering you to act as their representation. If a representative of your practice isn’t able to take your client’s call right away, they might get the wrong impression. Are you going to be hard to reach in the future? Does the fact that you don’t have a receptionist mean you’re firm is unprofessional? You don’t want potential clients asking themselves these questions.
We’re all busy with our work and oftentimes a full time receptionist just isn’t feasible. ECA has the solution. We create a customized and professional answering service that will help you connect with prospective and current clients without disrupting your normal day to day tasks.
We understand that it’s important for any representative of your practice to be well-informed about the kind of law that you practice. At ECA, our operators are professionally trained and will know the ins and outs of your business. All of our operators certified to work with legal firms are capable of handling tasks such as recording case details as well as other important information that you need to know. This is especially important in the legal sphere as one small detail can lead to a make or break situation.Contact us at (866) 400-4818 or via email using the form below to speak with an ECA representative and begin tailoring your answering service now. Don’t go another day without sharp, talented customer service agents on your end of the phone lines.