As a veterinarian at a privately-owned animal hospital or veterinary office, it’s your job to save lives amidst a lot of stress and distractions. Handling basic customer inquiries can be tough as you are often too busy to field calls from concerned pet owners.
At ECA, we can help by providing your business with a custom veterinary telephone answering service. Our agents are professionally trained to distinguish the emergency calls that need immediate attention from simple inquiries, so you can focus on doing what you do best: helping animals in need. We relay calls to you via email, voicemail, text message, fax, or beeper. You can determine what emergencies warrant calling you directly, and our professional phone agents can execute it.
With ECA, you also have the ability to select from our wide range of available services the one that best fits your veterinary centers’ demands. These include but are not limited to after hours help, overflow calls, vacation, or special call screening. ECA answering service can even perform special phone assignments, such as appointment reminders. It simply is not reasonable for you to try to balance your patients and being your own full-time receptionist. With the help of a professional answering service, you can focus on attending to your patients’ needs.Contact us at (866) 400-4818 or via email using the form below to speak with an ECA representative and begin tailoring your answering service now. Don’t go another day without sharp, talented customer service agents on your end of the phone lines.