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+1 (866) 400-4818
+1 (866) 400-4818
As a veterinarian at a privately owned animal hospital or veterinary clinic, your priority is caring for animals, often in high-stress, emotionally charged situations. Managing incoming calls and routine inquiries while treating patients can be overwhelming, especially when concerned pet owners need immediate reassurance or guidance.
ECA supports your practice with a custom veterinary answering service designed to fit your workflow and on-call preferences. Our professionally trained agents are skilled at identifying urgent and emergency calls that require immediate attention while efficiently handling routine questions and messages on your behalf.
Messages can be delivered in the format that works best for you whether it is by email, voicemail, text message, fax, or pager. You remain in full control of which situations warrant a direct call. Our agents follow your exact instructions with precision, professionalism, and compassion, allowing you to stay focused on what matters most, providing exceptional care to animals in need.
With ECA, you also have the ability to select from our wide range of available services the one that best fits your veterinary centers’ demands. These include but are not limited to after hours help, overflow calls, vacation, or special call screening. ECA answering service can even perform special phone assignments, such as appointment reminders. It simply is not reasonable for you to try to balance your patients and being your own full-time receptionist. With the help of a professional answering service, you can focus on attending to your patients’ needs.
Contact us at (866) 400-4818 or via email using the form below to speak with an ECA representative and begin tailoring your answering service now. Don’t go another day without sharp, talented customer service agents on your end of the phone lines.