The recent onslaught of rains, rising rivers, and serial storming across the country, especially here in the Panhandle of Florida, has us securing our homes and businesses and swimming for dry land. With more water predicted in the immediate future, many business owners are taking up the old sailors’ cry: “Batten down the hatches!” According […]
This Facebook post tells an important story about customer service. Clearly, the writer has a genuine complaint – he filled out a leave form to take time off work, had it approved through his boss, made plans for his workload to be covered while he was away, and drove across town to a doctor’s appointment […]
Gridlock. Stand-Off. Obamacare Blockage. As I write this, the CNN ticker tape reads, “Shut-Down Show-Down in Nation’s Capitol.” No matter where you stand in the political area of what’s currently happening in Washington, it is clear that the American public is worse off for it. My heartfelt sympathies go out to those 800,000 good, faithful […]
